Service – Support

Whenever, wherever, however you like

Customer Technology CentreThe Customer Technology Centre (CTC) is the European Service Group's engineering support centre for the UK. The CTC provides telephone and field based application support for all Mitsubishi's Automation products

You want do discuss a technical problem directly?

Dial +44(0)1707 288790 and you will connected to Mitsubishi Electric's UK Helpdesk Call manager. Your call is then directed to the most appropriate member of our support team within the CTC or area based Technology Partners, offering full product and application expertise.

You want to be always up-to-date?

Then subscribe to our email newsletter with short reports, in-depth links and web-optimised images. Of course, this newsletter is free of charge and can be cancelled without problem at any time.

The UK Helpdesk operates from Monday to Friday between 09:00 - 17:00 hours.

Year round, 24-hour telephone support is available in the UK from our Diamond Service Contracts

What to do if something goes wrong?

Should a problem with a product occur and you need a replacement fast, Mitsubishi UK's After Care Service and Warranty policy offers next day replacement of the faulty product, and a repair service for all products whether in or out of warranty.Click on the link above to find out more.